If you have installed a custom or clean Windows image and your Keyboard is not recognized, you may need to install Keyboard drivers. When it has downloaded, select Start, search for Surface, then select the app from the list of results.

Note: If you don't have the Surface app installed, you can download the Surface app from the Microsoft Store. Detach and reattach the Type Cover or Keyboard

If you see the logo screen appear after a few seconds, continue to hold for the full 20 seconds until you see the logo screen again.įor more info and a video see Force a shut down and restart your Surface. Then press and hold the power button for 20 seconds. Select Start > Power > Shut down and wait a moment for your Surface to shut down. To try to resolve these issues, you can begin by following the steps below to force a restart, detach and reattach the Type Cover or Keyboard, get the latest updates, or confirm connectivity. First steps if your Surface Type Cover or Keyboard doesn't work Goes back and forth between working and not working You may see that the Keyboard or Type Cover:ĭoesn't appear to connect and doesn't respond at allĪppears to disconnect or stop responding randomly Having trouble with your Surface Device Keyboard, Surface Pro/Go Type Cover, or Surface Pro Keyboard? To customize the top button shortcuts or change pen settings, select Start > Settings > Devices > Pen & Windows Ink. Press the top button of your Slim Pen to launch Microsoft Whiteboard. Select Surface Slim Pen to pair your pen. Press and hold the top button of your pen for 5-7 seconds until the LED light flashes white to turn on Bluetooth pairing mode. Select Start > Settings > Devices > Add Bluetooth or other device > Bluetooth. You can also pair your device using Bluetooth. A setup experience will appear and help you customize your pen. To do this, simply write on the screen with your pen. Use Swift Connect to automatically connect your Slim Pen. Place your pen in the storage tray of a Surface Pro X Signature Keyboard, then remove it.

There are two ways to automatically connect your Slim Pen to a Surface Pro X. for more info about the LED light, go to Use Surface Slim Pen. When the LED light on your Slim Pen turns amber, place it in the storage tray to charge it. When you're ready, remove the pen to start writing on your Surface. Wait for a moment or allow the pen to fully charge. Here's how:Īttach the top of your keyboard to the bottom of your Surface Pro X. Use your keyboard to charge and wake up your pen. To see if video captioning is available in your language, select the Closed captions icon after the video starts.

Surface pro x with keyboard